The Sash Company's return policy is simple. We guarantee your satisfaction.
If you are not satisfied with your purchase, return your unused sash within 10 days. We will gladly refund the purchase price, exchange it for the same sash, or credit the amount against the purchase of another sash.
If for any reason you need to cancel or change your order please call us immediately at (909) 982-7222. Due to the custom nature of our business, once sashes have been embroidered with your custom personalization (usually 2-3 days after placing your order) no cancellations are accepted. If you call us immediately with your change or cancellation, no charge will incur. Please, always check your final order and that all names and titles are spelled correctly.