The Sash Company's return policy is simple. We guarantee your satisfaction.

If you are not satisfied with your purchase, return your unused sash within 10 days. We will gladly exchange it for the same sash, or credit the amount towards the purchase of another sash.

If for any reason you need to cancel or change your order please call us immediately (within 36 hours of order confirmation) at (909) 982-7222.  Due to the "customizing" nature of our business, once sashes have been embroidered with your custom personalization (usually 2-3 days after placing your order) NO cancellations are accepted. If you call us immediately with your changes, no charges will incur. Please, always check your final order and that all names / titles / years are spelled correctly.